Check-ins and check-outs can be prearranged during the following times:
Monday through Friday: 8-9 am and 3-6 pm
Saturday: 8-9 am
Sunday: 8-9 am
We can sometimes make an appointment for a Sunday evening departure between 4 pm and 5 pm — ask about this when you make your reservation.

Please text or email us if you need to change your check-in or check-out time. When we’re not expecting any arrivals or departures, we often adjust our schedule without notice to fit in errands such as picking up cat litter or going to the bank. If you arrive unexpectedly, we may not be in the building!


We don’t allow check-ins or check-outs on the 4th of July, Thanksgiving Day, or Christmas Day (though we do of course board cats over the holidays). On long holiday weekends, such as Memorial Day or Labor Day weekend, the office is closed on Sunday.